Why its important to implement
Dirty bays affect technician efficiency, create safety hazards, and risk contaminating vehicle interiors. Debris impedes equipment mobility and wastes time searching for tools.
Contamination Risk
When the technician kneels, sits or lies on the ground this dirt will get onto his clothes and then possibly on seats and interior parts
Cleanliness Impact on Technician Efficiency
After each vehicle is worked on there will generally be dirt and dust from the vehicle and the repair, along with small broken pieces from damaged parts on the floor, affecting the ability of the technician to work cleanly and quickly
Safety and Equipment Hazards
Air hoses and electrical extensions laying on the floor are trip hazards and also make it hard to roll items around the bays floor, with shorter life when run over by cars
Time Loss from Disorganization
Technicians working around loose parts will spend additional time looking for items that should have a set location and easily found
Equipment Mobility Issues
Wheels on floor jacks, tool boxes, mobile jigs etc will not roll easily with broken pieces on the floor
Business Impact
Profit loss from interior damage and equipment damage. Reduced throughput from inefficiency. Longer key-to-key times. Customer dissatisfaction from delays.
Profit
If interiors are damaged due to dirt transfer from clothing the business will lose revenue purchasing replacement parts
Profit
If air hoses and electrical extensions and tools are left lying on the ground there is a higher chance that they will run over or damaged by rolling equipment
Throughput
If technicians working around loose parts will spend additional time looking for items that should have a set location and easily found this incrementally affect productivity throughout the entire work shop
Key to Key
Minutes lost working in untidy conditions where time is wasted working around rubbish and old parts will cost the business in key to key time
Customer Satisfaction
Customers lose confidence and brand happiness in the business with long 'key to key' time
action steps
Purchase cleaning supplies for each bay. Create designated storage areas. Train staff on cleaning procedures. Enforce policy compliance.
Policy Enforcement
Strong internal warnings if policy not followed once established
Process Implementation and Training
Implement and train process where technicians clean the bay after every job is completed and before the next vehicle arrives
Workplace Organization
Have an allocated and clearly signed parking space for the rubbish bin and places for the broom, dust pan and brush
Equipment and Supplies Purchase
Purchase closable rubbish bin, broom, dust pan and brush for each bay
Related tasks
Milestone:
37: Clean & Orderly Work Environment