Why its important to implement
Displays roles and management structure so staff know reporting relationships and problem escalation paths. OEM certification requirement. Creates team unity and enforces company setup.
Organization Chart OEM Requirement
Some OEM's require and check this is in place for the shop to pass audit for certification, at times it will need to be signed and dates by the Dealer Principle
Role Mapping Purpose
When mapping out the required roles for the business it is good to use an organisation chart to display the roles and the management structure so that staff know who they answer to and to go to if they have a problem or concern
Team Unity Building
Having this chart done and visual for all to see, it will enforce the company set up and bring the staff together as a team
Business Impact
Prevents staff confusion about company position and structure. Facilitates communication, accountability, and problem resolution while building team unity and professional management.
Human Resources
Not having this done will lead to staff not understand their position within the company, and all will understand the company set up
action steps
Create up-to-date organization chart, file copy, and display prominently. Regular updates to maintain accuracy and relevance.
Regular Monitoring and Maintenance
Regularly check it is up to date
Documentation and Process Development
Create an up to date organisation chart file a copy and display
Related tasks
Milestone:
17: Establish Employee Training & Development Plan