Why its important to implement
Professional staff management showing role seriousness and measurement against job descriptions. Two-way communication for improvement and concerns. Legal protection for employment decisions.
Working Environment Quality
Formally listening and recording staff concerns is a good way for the business to provide a good working environment
Legal Protection
By formally recording the actions from the performance reviews the business is protecting itself from future employment legal regulation issues if a staff member's employment needs to be terminated or they are unhappy with pay incentives that were clearly discussed in these performance reviews
Two-Way Communication
This formal arrangement should allow for 2 way communication not just a way of management telling staff where they need to improve
Professional Staff Management
When the body shop carries out formal reviews with each staff member they are professionally managing staff and their performance, this will help the staff to realise the seriousness of their role and requirements from management
Performance Measurement
That they are being measured against the job description and targets set by the business and agreed with the employee
Business Impact
Builds staff understanding of targets and roles. Protects against legal issues while improving working environment. Strengthens employee relationships and supports compensation discussions.
Human Resources
This will build the understanding of the staff targets and role, and in turn will build the staff understanding
Human Resources
Large or small business should have a HR member that will make sure all Org charts, job descriptions and interview process are followed and in turn build a good team
Overall Business Impact
Formal performance reviews create professional management culture that builds staff understanding, accountability, and legal protection. Two-way communication improves working environment quality while providing documented evidence for employment decisions. Regular reviews clarify expectations, facilitate career development, and protect against legal issues. This systematic approach strengthens employee-employer relationships, supports compensation discussions, and creates framework for continuous improvement and staff development essential for long-term business success
action steps
Implement performance review questionnaire as script. Establish regular periodic reviews with firm dates to demonstrate seriousness and commitment.
Implementation and Review Processes
Establish regular periodic reviews and set firm dates with staff so they see it is to be taken seriously
Documentation and Process Development
Implement performance review questionnaire as a script for carrying out the performance reviews
Related tasks
Milestone:
17: Establish Employee Training & Development Plan