Why its important to implement
Detailed job cards with removal/refit instructions, labour details, and parts lists prevent technician downtime. Must include OEM repair methods for safety with modern materials and electronics.
Complete Understanding
The job card should be detailed enough that when the technician reviews it they have a very accurate understanding of what must be done to repair the vehicle
OEM Methods Inclusion
These job files will also have repair OEM methods where needed
Detailed Work Instructions
Job cards should be a detailed document showing all items that must be removed and refitted, body and paint labour and a parts list
Production Time Protection
If they are not placed on the vehicle the technicians will have to walk away from their bay and look for the production manager or VDA to see where the job card is, wasting valuable production time
Technician Access to Information
In addition to vehicle mapping it is important the job cards are placed on all vehicles before entering the workshop so that technicians can have access to them
Business Impact
Missing job cards cause costly production downtime, disrupt schedules, and extend key-to-key times. Reduces throughput and customer satisfaction while compromising safety with complex modern vehicles.
Profit
If staff do not have the job card ready on each card before it comes into the bay they will go looking for it and waste production time costing money the business will not get back
General, Body and Paint Productivity
Every minute wasted looking or waiting for job cards once the vehicle is in the work bay will have an impact on the overall production plan and additionally the body and paint plans
Key to key
Wasted productivity will lengthen the time the job is in the shop
Safety
OEM repair methods is very important with new metals and electronics on today's cars, and this information will supply valuable information
Overall Business Impact
Proper job card placement directly impacts production efficiency, profitability, and safety. Missing job cards cause costly downtime, disrupt production schedules, and extend key-to-key cycle times, reducing overall throughput and customer satisfaction. The inclusion of OEM repair methods ensures safe, compliant repairs while protecting against liability. Efficient job card management optimizes resource utilization and maintains competitive delivery times essential for customer retention and work provider relationships
action steps
Train production managers/VDAs to print and place job cards on vehicles before workshop entry. Include OEM repair methods when necessary. Regular compliance monitoring with warnings.
Performance Monitoring and Enforcement
Regularly check that this is being carried out for every job, strong internal warnings if policy not followed once established
OEM Methods and Technical Requirements
The VDA should always request OEM repair methods to be in the file, if he feels it is necessary for the technician
Policy Implementation and Staff Training
Implement and train a process for the production manager or VDA must print and place job cards on all vehicles before they enter the work shop
Related tasks
Milestone:
03: Streamlining Vehicle Prep Work