Why its important to implement
Proactive supplementary checking after disassembly prevents missing billable items and reduces production delays from vehicles waiting for approval.
Proactive Supplementary Management
When the body technicians are following the correct remove and refit processes and find supplementary repairs needed or parts required, the VDA will need to create a supplementary estimate for the additional damage and request approval from the work provider or owner as quickly as possible.
Production Flow Optimization
By checking regularly for supplementary items immediately after vehicles are disassembled the VDA will reduce the chance of missing items and delaying the shop productivity with disassembled vehicles waiting for approval for lengthy periods of time.
Business Impact
Delays or missed supplementary requests lose additional revenue. Blocked repair bays affect productivity when vehicles become immobile affecting key-to-key times.
Profit
If there are delays or no requests for approval of supplementary items the business may miss additional items to charge if the pressure of production becomes too great and work continues without approval.
General and Body and Paint Productivity
If work begins and more damage is found but the VDA does not immediately request approval for the supplementary the repair bay may become blocked, especially if there are parts removed that mean the vehicle is no longer mobile.
Key to Key
If the supplementary is only parts that are needed there will be delays later in the week when the vehicle is being fitted up affecting the 'key to key' or overall time the vehicle is at the body shop.
action steps
Implement proactive monitoring when vehicles enter remove/refit process, check supplementary sheets and BMS uploads, enforce policy compliance.
Supplementary Monitoring Policy Enforcement
Regularly check that this is being carried out for every job, strong internal warnings if policy not followed once established.
Proactive Supplementary Monitoring
Implement process to ensure VDA's are alert to when vehicles have entered the remove and refit process and proactively check the supplementary sheet or the BMS for any uploads and requests.
Related tasks
Milestone:
02: Streamlining VDA Processes