Why its important to implement
High voltage vehicles require visual safety checks for exposed wires or battery damage. Diagnostic checks prevent shock/death risks and identify hidden damage.
Hidden Electrical Damage
If any additional electrical damage is missed revenue could be affected as a result of the vehicle having more damage than anticipated causing the vehicle to become a total loss or adding additional damage that would cause a delay in approval and slowing down the repair process.
High Voltage Safety Check
Due to the high voltage that electric and hybrid vehicles carry it is important to do a visual safety check of the damaged area in case there are exposed wires or damage to the battery that could cause shock or death.
Diagnostic System Check
It would be good to carry out a systems diagnostic check to see if anything is showing as an issue.
Business Impact
Missed damage could result in serious injury or death. Critical electrical damage causes approval delays and repair rejection.
Safety
Missed damage could result in serious injury or death.
Profit
Missing critical electrical damage may cause issues with approval and may cause the repair to be delayed or rejected.
action steps
Train VDAs on electric vehicle safety, refer to OEM repair methods, enforce policy with warnings for compliance.
Electric Vehicle Safety Training
Implement training and process regarding working safely with electric and hybrid vehicles for all VDA's.
Related tasks
Milestone:
02: Streamlining VDA Processes