Why its important to implement
VDAs need access to estimating systems like Audatex with approved rates. Knowledge of allowances for consumables, jig systems, and ADAS checks maximizes revenue capture.
Estimating System Access
Most body shops now have access to an estimating system like Audatex that has all approved insurance rates.
Allowances and Additional Charges
In some cases, there are allowances like charges for consumables, loading vehicles onto jig systems and measuring and having the car ADAS checked for all vehicles, it is important to check if the shop is aware of these allowances.
VDA System Proficiency
It is important that all Vehicle Damage Assessors have easy access to these systems and understand how to use them to the benefit of the business.
Business Impact
Missing approved allowances costs significant annual revenue. Using wrong rates creates work provider frustration and approval delays.
Profit
Not using systems that have the work provider allowed times will cost the VDA time in looking them up and frustration with work providers as they may add items and times for repairs clearly not allowed.
Profit
If the VDA's do not add allowances and items that are approved the business is missing out on significant revenue annually.
action steps
Purchase approved estimating software with live updates, train VDAs on systems, attend training courses, set up automated allowances.
Automated Allowances Setup
There should be standard allowances that are automatically loaded to the assessment, so there not forgotten.
Professional Development Training
All VDA's should attend estimating training courses when available.
VDA System Training
Ensure all VDA's have training on systems and regularly check time allowances by work providers.
Estimating Software Investment
Purchase software and systems approved by work providers that have all remove and refit times and allowances integrated and updated live and all VDA's have easy access.
Related tasks
Milestone:
02: Streamlining VDA Processes